30-day returns
For eligible purchases from Abani Rugs, request a return within 30 days of delivery. For change-of-mind returns, rugs must be unused and in their original packaging. Check your product page for any item-specific return terms.
How to start a return
Use the return form below with your order number and the email address you used at checkout. No account is needed. Wait for our approval and shipping instructions before sending anything back. For help, email cs@abanirugs.com.
Return shipping
You pay return shipping if you change your mind. If your order arrives damaged, defective, or incorrect, contact cs@abanirugs.com before sending anything back. Include your order number and a brief description of the issue. Abani covers return shipping when a return is needed because of damage, a defect, or a shipping error.
Exchanges
Need a different size or style? Email cs@abanirugs.com with your order number and what you’d like instead. We’ll help you with the next steps.