We want you to love your rug! But if you're having second thoughts, we make returns as simple as possible. Feel free to return your rug, for any reason, within 14 days of delivery. Contact us for return instructions.
Simply email us for return instructions, and send your item with the provided instructions. You are responsible for the shipping cost back to us.
Need more help with returns or exchanges? We're here 7 days a week! E-mail us at firstname.lastname@example.org.
Changed your mind and want to exchange your rug. Contact us at email@example.com and we'll help you with the exchange process.