Yes! You will receive an email confirming your order at the time of purchase. In the event that you don’t receive an email confirmation, contact us at firstname.lastname@example.org
We do run sales and promotions. Follow us at @abanirugs and sign up for our email list at the bottom of this page to be the first to know when we do!
Yes -- we ship to P.O boxes! We work with you to make sure we get your rug to you. All orders being sent to a P.O. box will ship through USPS Priority Mail, including international orders. For international orders, there may be additional duties and taxes to pay once your package arrives.
Yes we do.
If your rug is in stock, someone on our team will make sure your rug ships to you within 1-2 business days. You’ll receive a shipping confirmation email along with tracking information.
Keep in mind:
If you placed your order before 2PM EST Monday-Friday, your order should ship out the same business day. If you ordered after 2PM EST on Monday-Friday, your order will ship the following business day. All orders placed Friday after 2PM EST or over the weekend, will ship on the following Monday.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Expedited shipping means that we try and get your rug out the door as soon as possible
Orders placed before 2 pm EST (Mon-Fri) will ship out on the same business day.
Orders place after 2 pm EST (Mon-Fri) will ship out the following business day.
At this time we do not ship over the weekend.
Shipping & Returns are on us! We wouldn't have it any other way.
Of course — we ship all over the world! Enter your address in the checkout zone and get an estimate on your shipping fees. Please keep in mind that depending where its shipping there may be additional duties and taxes once your package arrives.
We currently do not offer free shipping on International orders. However, contact us at email@example.com and you might just get $25 off your order to use towards your shipping fees.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
If you’re on our email list then you’ll receive offer codes and access to our inventory before everyone else. We even sometimes include offer codes on Instagram page @abanirugs.
Our automated systems will only allow one code per order at this time.
We appreciate your referral. Once you’ve referred, someone on our team will cross check and get back to you within 1-2 business days. We will send you an email with your unique code to be used on your purchase.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
You can contact us through our contact page! We will be happy to assist you.